FAQ

Got a question to ask? Well, drop us one and we may add it right here!

 

What's special about your candle?

Instead of using glass jars, we hand make the entire candle in our HANA Collection. We usually spend a day to make the outer shell (paraffin wax for the looks) and a day to make the inner candle (100% natural soy wax that will melt when lit). The candle is designed such that when you light it, you are able to see the shadow of flowers through the outer wall.

As for our KIHON Collection, these are hand poured glass jar candles for the simple everyday light-aways. Also made from 100% natural soy wax, it's everything we offer but just in a simpler but stylish design. 

 

How long will it take for me to receive my order?

It’s a 100% handmade candle (HANA Collection), and so the making process requires a little more time. Do expect around 3-5 working days for the candle to be shipped out.

 

Where are your materials from?

Finest materials from overseas.

 

How long can we keep the candle?

As this is a 100% handmade candle made in small batches, we try to make it as natural as we can (no preservatives used). The shelf life of a candle would be around 3-6 months. Keep the candles away from direct sunlight and store it in the box at a cool room temperature to prolong it's shelf life.

 

Do you accept bulk orders for weddings/corporate/events?

It takes more time for us to prepare large orders. Please drop us an email at kyandorucandleco@gmail.com 3 months in advance to enquire about it.